Key Takeaways
- Scuttlebutt is the process of learning about a business by gathering information from people associated with the company - including employees, customers, suppliers, and industry specialists
- While public information is valuable, scuttlebutt provides an informational edge that few investors are willing to work for
- The four primary parties to talk to when doing scuttlebutt research are:
- Customers (current, former, potential)
- Employees (from frontline workers to C-suite)
- Suppliers (current, former, potential)
- Specialists (competitors, analysts, industry experts)
- Effective scuttlebutt requires:
- Significant time investment
- Works best with concentrated portfolios
- Willingness to do work others won't
- Building relationships and networks is crucial for gathering high-quality scuttlebutt information
- Journaling and self-reflection help improve decision-making by identifying strengths, weaknesses and patterns
Introduction
In this episode, Kyle Grieve discusses the concept of scuttlebutt investing, made famous by Philip Fisher in his book Common Stocks and Uncommon Profits. The episode explores how investors can gain deeper understanding of businesses by gathering information from various parties connected to a company, beyond just public financial documents. Kyle shares both historical examples from legendary investors as well as his own experiences using scuttlebutt research.
Topics Discussed
Why Scuttlebutt is Essential (02:55)
Kyle explains that while public information like financial statements and earnings calls are valuable, they aren't enough to fully understand a business. Getting an edge in investing requires going beyond publicly available information.
- Building conviction requires understanding a business from multiple angles
- Everyone has access to public information, making it hard to gain an advantage
- Scuttlebutt provides unique insights not found in financial statements
- Information from people directly involved with a business can reveal important nuances
Understanding Bullish and Bearish Perspectives (03:32)
Scuttlebutt research helps investors understand both positive and negative perspectives on a business.
- Speaking with various parties reveals different viewpoints and potential risks
- Helps validate or challenge existing investment theses
- Provides context for why people may be bullish or bearish
- Allows investors to make more informed decisions
The Four Key Parties for Scuttlebutt Research (10:03)
Kyle outlines the four main groups investors should focus on when conducting scuttlebutt research:
1. Customers
- End users of products/services
- Decision makers who approve purchases
- People who actually pay for products/services
- Current, former and potential customers
2. Employees
- Frontline workers and operational staff
- Sales and marketing teams
- C-suite executives
- R&D personnel
- Board members
3. Suppliers
- Current suppliers
- Former suppliers
- Potential suppliers
4. Specialists
- Competitors
- Industry analysts
- Shareholders
- Industry experts
Learning from Employees (26:34)
Kyle discusses specific strategies for gathering information from employees at different levels:
- Questions to ask employees:
- Are they busy/overworked or have excess capacity?
- How are they incentivized?
- What do they think of management?
- Are they hiring or firing?
- Finding employees:
- LinkedIn searches
- Company websites
- Industry events
Warren Buffett's GEICO Example (36:49)
Kyle shares how Warren Buffett used scuttlebutt research early in his career to learn about GEICO:
- Traveled to GEICO headquarters on a weekend
- Got lucky when a janitor let him in
- Spent 4 hours learning from Lorimer Davidson
- "This one event changed his life" according to Buffett
Learning from Industry Specialists (49:50)
The episode covers how to effectively gather information from industry specialists:
- Analysts can provide unique perspectives and connections
- Current shareholders often have valuable insights
- Industry experts can explain technical details
- Important to recognize potential biases
Li Lu's Timberland Investment (54:51)
Kyle discusses Li Lu's thorough scuttlebutt process when researching Timberland:
- Spent weeks in the community where management lived
- Spoke with friends, neighbors, church members
- Researched family dynamics and history
- Built relationship with CEO's son through board membership
The Importance of Networking (55:01)
Building relationships is crucial for effective scuttlebutt research:
- Develop network of industry contacts
- Connect with management at events
- Utilize social media platforms
- Maintain relationships over time
Self-Reflection and Journaling Framework (58:11)
Kyle shares his framework for learning from mistakes through journaling:
- Four-step process:
- Identify significant losses
- Look for similar thought patterns
- Find common reasons for mistakes
- Develop rules to avoid similar mistakes
- Use tools like Journalytic to track decisions
- Regular review of past decisions
- Focus on improving circle of competence
Conclusion
The episode emphasizes that while scuttlebutt research requires significant time and effort, it provides valuable insights that can't be obtained from public information alone. By systematically gathering information from customers, employees, suppliers, and specialists - while also maintaining a practice of self-reflection and journaling - investors can build stronger conviction in their investments and improve their decision-making over time.
The key to successful scuttlebutt is building relationships and being willing to do the work that others won't. While not every investor can replicate the extensive networks of Warren Buffett or the deep dive approach of Li Lu, everyone can incorporate some level of scuttlebutt research into their investment process to gain an informational edge.